Why Choose Tc Technical ?
The 5 Biggest Reasons Why Everyone Should Trust Us To Do Your;
Computer, Websites, Mobile Audio.
1.Here is our guarantee; Hire us to put an end to your most challenging computer, Website & Mobile Audio problems. If after the first visit you are not happy with our technicians or the work we completed,We will come back and try again to satisfy your needs.
2. We guarantee a 60-minute or less response time to your computer & Website emergencies, even after normal business hours and on weekends.
When you become a Tc Technical client, with your approval, we'll install remote support software on your computers.
When you have a problem that needs immediate attention, you simply
call Tc Technical and Tc Technical will then access your computer and go to work on resolving the problem immediately. This means faster resolution of
your problems at a lower cost (Each remote connection Repair is $15.00).
3. We will LOWER your overall IT costs by maximizing the performance
and life of your existing equipment. As a client of Tc Technical, you will save a large amount of money. We understand that and always look to re-purpose or reuse the equipment you already have instead of spending your money on "cool" new expensive technology.
4. Our technicians will not confuse you with techno-babble, talk down
to you, or make you feel stupid. You'll get straight forward answers to your questions in plain English. We'll also take time to explain the pros and cons of different solutions to your computer problem so you can make educated, confident choices about the technology you own.
5. We won't nickel and dime you over every single project.
Some computer support companies will only give you an hourly rate for "unexpected circumstances". This
type of plan only works in their favor and opens the door for you
to get whacked with a bill two to three times what you expected.
We'll give you one flat price for any project and guarantee
to do it not a penny more then proposed.
THIS IS HOW WE WORK:
FIRST, we sit down with you and identify your business or personal goals, then we apply the appropriate technology to support those goals. Sounds simple but, there are a number of "IT gurus" out there who only understand the technical side of IT problem solving and never take the time to understand the bigger picture-what your business or personal life is all about!.
Quite often we can recommend a better, faster or lower cost solution to a problem that no one else though of simply because we make sure we
understand and know how to USE technology to best meet your business or personal goals before making recommendations.
We look for solutions to eliminate your IT problems within your budget. Some Technology can be incredibly expensive. Left unchecked, you could spend alot of money for the "latest and greatest" technology that doesn’t provide the best solution and it will be obsolete soon after it's purchased.
As a small business owner myself, we understand that you don't have a pile of cash lying around to blow on "cool" new gadgets and
software. That's why we'll always recommend several different
solutions for you to chose from, outline the pros and cons, and give
you practical solutions that don’t cost an arm and a leg.
We think you know, Information Technology IS complicated. As a normal working person, you don't have the time to research and learn every new product - nor should you. We will take the time to do the research and explain - in plain English - what you need to know in order to make the best possible decision on any type of technology investment.
THIS IS WHAT WE DO:
Your Small Business Virtual IT Service
We are your source for your computer support you need without the costs associated with hiring and managing a full time IT staff. Many of our small business clients are needing computer network support but don't quite need the services of a full time IT person and cannot afford the many expenses associated with adding another employee.
That's where we can help!
…we become your VIRTUAL IT Department. This enables you to budget IT systems and support just like you do for rent or insurance and thereby lower your overall IT costs by keeping them in check. Not only will you benefit from lower costs but, you will also receive the advantages of proactive monitoring and maintenance services that will enable us to basically eliminate random or untimely system downtime. This results in much fewer system problems and faster resolution of technical problems if they occur. Our proactive system support will enhance the reliability, availability and performance of your system.
Our Services include:
- Installation and configuration of firewalls to make your servers and computers invisible to hackers.
- Install, configure, update or provide antivirus software services to protect your email communications system.
- Provide optional real time spam blocking services
- Locate and remove stubborn spyware, adware and pop-ups that overload your systems valuable resources and diminish performance.
- Help you create scheduled system back up procedures to protect you from the loss of valuable data due to hackers, viruses, theft, fire or file corruption or other hardware failures.
- Installation of operating system updates and patches for servers and computers
- Monthly maintenance and clean up to remove all temporary files, search history, recycle bin files, cookies, and other clutter, improving the efficiency and performance of your entire system.
- Configure your browser settings for "cookie control" to prevent spyware.
- Help you manage your company IT “acceptable use policies” and teach your employees how to keep your network safe. This policy should provide detailed usage instructions, how to avoid downloading viruses and spyware, and ways to prevent hackers from stealing your passwords, financial information, client data files, and other confidential information.
Consulting Services
Because businesses compete in a fast moving digital world and we require reliable, high performance access to our business applications, distributed systems, data and customers.
By providing clients with strong network infrastructures and reliable, high speed access to the Internet, Tc Technical helps build a solid foundation for continued growth. Tc Technical provides a comprehensive suite of IT consulting services tailored to small and medium sized businesses and personal areas.
We are a small business and understand the daily business & personal challenges you are faced with. Therefore, we can provide you the IT services you need to make your business & personal systems run efficiently and profitably.
Some of our consulting services include:
On-call support: If you don't have the technical manpower in-house needed for RIGHT NOW troubleshooting and repairs, give us a call, we’ll send one of our experienced system engineers to your site to help you get out of trouble on an hourly basis.
Project management: From network, from firewall configurations to AV solutions, we can help you make IT work for you.
System & Server Management: We keep your systems up to date, running fast, and reliable.
Contact us to find out how Tc Technical’s services can help you manage your IT & other problems!